Privacy Policy

1. Information We Collect

Depending on how you interact with ZORVIX Media, we may collect the following categories of information.

1.1 Information You Provide Directly

When you contact us, request a proposal, enquire about our services, submit a form, apply for an opportunity or otherwise communicate with us, we may collect:

• Full name
• Business or company name
• Email address
• Mobile/telephone number
• City, state or country
• Website or social media profile
• Business requirements
• Marketing requirements
• Project information
• Information included in your enquiry or communication
• Any other information you voluntarily choose to provide

We only request information that is reasonably necessary to respond to your enquiry or provide the requested service.

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location
• Pages visited
• Date and time of visits
• Referring website or source
• Website interaction data
• Other technical information generated through your use of our website

This information may help us understand website performance, improve user experience, maintain security and measure the effectiveness of our digital marketing activities.

2. How We Use Your Information

ZORVIX Media may use the information we collect for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing information about our services
• Preparing proposals and quotations
• Understanding your business and marketing requirements
• Providing digital marketing and performance marketing services
• Managing client relationships
• Communicating about projects and services
• Improving our website and services
• Improving website performance and user experience
• Measuring advertising and marketing performance
• Preventing fraud, misuse and security threats
• Maintaining business and technical records
• Complying with applicable legal and regulatory requirements
• Sending marketing communications where permitted and where appropriate consent has been obtained

We do not collect personal information simply because it is available. Our objective is to collect and use information for defined and legitimate purposes.

3. Performance Marketing, Advertising & Analytics

As a performance marketing agency in Patna, ZORVIX Media may use analytics, advertising and marketing technologies to understand how visitors interact with our website and to measure the effectiveness of our campaigns.

Depending on the services and technologies implemented on our website, these may include tools provided by:

• Google
• Meta
• Google Analytics
• Google Ads
• Meta Ads
• Website analytics platforms
• CRM and lead-management platforms
• Marketing automation platforms
• Other technology or advertising service providers

These technologies may collect information such as website visits, interactions, browser/device information and advertising events.

Such information may be used to:

• Measure campaign performance
• Understand website traffic
• Improve advertisements
• Generate relevant audiences
• Improve lead-generation campaigns
• Analyse conversions
• Improve website experience
• Understand the effectiveness of our SEO and digital marketing services

Where applicable, third-party platforms process information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember preferences, understand visitor behaviour and support marketing activities.

Cookies may be used for purposes such as:

• Essential website functionality
• Website analytics
• Performance measurement
• Advertising and remarketing
• Improving user experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

5. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss, disclosure or destruction.

Our approach may include:

• Access controls
• Restricted access to information
• Secure website and hosting practices
• Password and account security measures
• Regular monitoring and maintenance
• Appropriate security practices for third-party platforms
• Limiting access to information to people who have a legitimate business need

However, no website, online platform, electronic transmission or storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security against every possible security threat.

6. We Do Not Sell Your Personal Information

ZORVIX Media does not sell your personal information for money.

We do not trade your personal information as a commercial product.

We may, however, share limited information with trusted service providers where reasonably necessary to operate our website, communicate with you, provide services, process enquiries, maintain technology infrastructure, analyse performance or conduct our business.

Such sharing is limited to legitimate business purposes and, where applicable, subject to appropriate contractual or confidentiality obligations.

7. Sharing of Information

We may share information with:

Service Providers

Technology providers, hosting companies, CRM providers, email providers, analytics platforms, advertising platforms, payment providers and other vendors that help us operate our business.

Professional Advisors

Where necessary, information may be shared with professional advisors such as lawyers, accountants, auditors or consultants, subject to applicable confidentiality obligations.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, regulation, court order, governmental authority or lawful request.

Business Transactions

If ZORVIX Media undergoes a merger, acquisition, restructuring, sale of assets or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

8. Lead Generation and Enquiry Forms

Our website may contain enquiry forms, contact forms, consultation forms, career forms or other lead-generation mechanisms.

When you submit information through such forms, we may use the information to:

• Respond to your enquiry
• Contact you regarding your requirements
• Provide a proposal or quotation
• Schedule a consultation
• Understand your business requirements
• Provide information about relevant ZORVIX Media services

We do not require you to provide information that is unnecessary for the purpose of your enquiry.

9. Communication With You

If you provide your phone number, email address or other contact information, we may contact you regarding your enquiry, project, service request or business relationship.

Where legally required, promotional communications will be sent only with appropriate consent or another lawful basis.

You may request that we stop sending promotional communications at any time.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with contractual obligations and meeting legal or regulatory requirements.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal information, including rights to:

• Request information about personal data we process about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information regarding how your data is processed
• Raise a privacy-related concern or grievance

Requests can be made using the contact details provided in this Privacy Policy.

The Digital Personal Data Protection Act, 2023 provides a framework concerning consent, processing of personal data and rights of Data Principals, subject to its applicability and commencement.

12. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

In certain situations, we may continue processing information where permitted or required by applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including social media platforms, advertising platforms and technology providers.

ZORVIX Media is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of third-party platforms before providing them with personal information.

14. Social Media

ZORVIX Media may operate or link to social media profiles, including platforms such as Instagram, Facebook, LinkedIn and YouTube.

Interactions with these platforms are governed by the respective platform's terms and privacy policies.

Information you voluntarily make public on social media may be visible to others depending on your account and privacy settings.

15. Children's Privacy

Our website and services are not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action where required.

16. International Data Processing

Some technology, hosting, analytics, advertising or communication service providers used by ZORVIX Media may process information in countries outside India.

Where personal information is processed through third-party services, we seek to use reputable providers and appropriate safeguards consistent with applicable legal requirements.

17. Data Breach and Security Incidents

If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notifications where legally required.

We encourage users to immediately contact us if they believe their information or interaction with our website may have been compromised.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

When we make significant changes, we may update the "Last Updated" date displayed at the top of this page.

We encourage you to review this page periodically to remain informed about how ZORVIX Media protects personal information.

19. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the way ZORVIX Media handles personal information, please contact us.

ZORVIX Media

AI-Powered Performance Marketing Agency

Patna, Bihar, India

Email: mediazorvix@gmail.com

Phone: +91 9296900887

Website: www.zorvixmedia.com

For privacy-related requests, please include sufficient information to help us understand and respond to your request.

20. Our Commitment to Your Privacy

At ZORVIX Media, we understand that trust is essential when you share your personal or business information with a digital marketing agency in Patna.

Whether you are contacting us for performance marketing, SEO services, Google Ads, Meta Ads, social media management, website development, branding, content marketing, lead generation or AI automation, we treat the information you provide with care and responsibility.

Our goal is simple:

Your data belongs to you. We use it responsibly, protect it appropriately, and never treat your personal information as something to be sold.

We are committed to maintaining transparent, responsible and privacy-conscious data practices as we continue building ZORVIX Media.